FROM THE DESK OF JODI HERSH
Essential ideas about branding, marketing and growing a small business
Subscribe to Fresh Squeezed, essential ideas on branding, marketing and growing a small business.
Subscribe to Fresh Squeezed, essential ideas on branding, marketing and growing a small business.
Did you know the #1 reason customers change brands/companies is because of perceived indifference?
Too often, customers feel like just another number. And when they don’t feel like your company values them, they’re going to go somewhere that does.
The opposite of indifference is care, so start caring about your customers today and they’ll be more likely to stick around.
Show them that you care by going the extra mile to make them feel important. It may be something as simple as a personalized note or a little extra attention to their order. Whatever it is, make sure they know how much you appreciate them.
And, by the way, thanks for reading…I appreciate you!
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